Quality Policy
INDURA's goal is to be the leading Supply Chain specialist for flanges and fittings.
To achieve this, we have developed a Quality Policy that forms the basis of our work to develop our business in line with customer needs. We aim to be an essential partner and problem-solver for our customers.
Quality assurance is therefore essential to INDURA's business, and our Quality Policy aims to ensure that we can manage, measure, and control the quality of our products.
Quality Objectives
INDURA has an effective and systematic quality management system, where management follows up on the established quality objectives.
We have a range of reliable/certified suppliers who meet our requirements for product and process quality, communication, and the necessary level of QA and QC collaboration.
We carry out registrations, investigations, and controls that are used as an active management tool where it is appropriate, as well as technically and economically feasible.
Our employees are knowledgeable, service-minded, and engaged, ensuring that customers receive the best possible quality and professional support when doing business with us.
INDURA employees are continuously updated with information about quality objectives and changes in, for example, certified quality and standards.
Management ensures that objectives and action plans are created, made visible, and followed. Quality objectives are evaluated annually.
Quality Management
We are committed to continuously improving the quality of our supplies through careful selection of reliable suppliers, systematic quality management, and quality control processes.
We only collaborate with approved suppliers and will only deliver products that meet the necessary standards and requirements.
Quality Control
Quality control should take place as early as possible in our value chain.
Therefore, we have quality control procedures at the points where we have activities, including local quality control centers. To ensure high quality, INDURA has chosen to be ISO 9001:2015 certified, so we can enhance the quality of our deliveries and develop the company's processes and deliveries.
Certified Quality
Our ISO 9001:2015 certification is such an important part of our company’s quality system that we have established a quality committee, which is part of all complaint cases - which has the initiative to propose process improvements, both internally and with suppliers, to enhance quality.
This quality policy is the foundation for our deliveries to our customers. We are continuously working to maintain and improve our quality standards to meet our customers' expectations.
Any errors and changes are subject to reservation.